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SERVICE DESK ANALYSTS

  • Job Type: Full Time
  • Department: Information Technology
  • Division: IT Operation & Management
  • Grade Level: Entry
  • Experience: 2 years
  • Location: Lagos Mainland
  • Opened Till: 4th November 2023 by 5pm
Job Summary:

The Service Desk Analyst plays a pivotal role in the IT support structure, responsible for providing technical assistance and support to internal and external customers. The primary focus is on responding to inquiries, diagnosing and resolving technical issues, and ensuring the efficient operation of IT systems and services. The role is essential in maintaining customer satisfaction and the smooth operation of IT functions within the organization.

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