Vacancy

Vacancy

Browse Our Opened Positions

Customer Care Executive

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 2 years
  • Location: Lagos
  • Opened Till: 4th February 2023

Job Summary:

  • Attend to and resolve customer queries promptly and courteously at all times.
  • Route customer issues to the relevant units using defined escalation channels.
  • Document/capture all customer interactions using approved software and escalate unresolved issues to the Team Leader, Contact Centre Operations as required.
  • Enlighten and educate customers on new products and initiatives on behalf of ESMCS’s client.

Officer, Cooperative Business

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 3 - 4 years
  • Location: Lagos
  • Opened Till: 8th December, 2023

Job Summary:

We are seeking a dedicated and highly motivated resource with a strong background in data processing and analysis to join our team. The ideal candidate will be responsible for effectively integrating technology driven data analysis tools into cooperative operations and applying the output therefrom to assist in management’s effective decision-making process. He or she will play a critical role in ensuring that our cooperative functions efficiently and continues to provide excellent services to our members.

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