{"id":1415,"date":"2023-11-01T15:30:41","date_gmt":"2023-11-01T15:30:41","guid":{"rendered":"https:\/\/esmcslimited.com\/?page_id=1415"},"modified":"2023-11-13T09:49:18","modified_gmt":"2023-11-13T09:49:18","slug":"vacancy-service-desk-analysts","status":"publish","type":"page","link":"https:\/\/esmcslimited.com\/?page_id=1415","title":{"rendered":"Vacancy: Service Desk Analysts"},"content":{"rendered":"

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Vacancy: Service Desk Analysts<\/h1>\n

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Job Type:<\/strong><\/td>\nFull Time<\/b><\/td>\n<\/tr>\n
Qualification:<\/strong><\/td>\nBA\/BSc\/HND MBA\/MSc\/MA<\/span><\/strong><\/td>\n<\/tr>\n
Department:<\/strong><\/td>\nInformation Technology<\/b><\/td>\n<\/tr>\n
Division:<\/strong><\/td>\nIT Operation & Management<\/b><\/td>\n<\/tr>\n
Grade Level:<\/strong><\/td>\nEntry<\/b><\/td>\n<\/tr>\n
Experience:<\/strong><\/td>\n2 years<\/strong><\/td>\n<\/tr>\n
Location:<\/strong><\/td>\nLagos Mainland<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Job Summary<\/strong><\/h4>\n<\/td>\n<\/tr>\n

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The Service Desk Analyst plays a pivotal role in the IT support structure, responsible for providing technical assistance and support to internal and external customers.<\/p>\n

The primary focus is on responding to inquiries, diagnosing and resolving technical issues, and ensuring the efficient operation of IT systems and services.<\/p>\n

The role is essential in maintaining customer satisfaction and the smooth operation of IT functions within the organization.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Roles & Responsibilities<\/span><\/h4>\n<\/td>\n<\/tr>\n

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